Russ provided me an estimate for a new heat pump and air handler last year and told me the unit would basically pay for itself with the energy it would save. I laughed and responded “you don’t need to go that far I’m going to purchase it, haha.” The unit was installed in Sept 2018, which is also the month I am required to pay the budget balance for the year-my electric bill was $462. I received my current electric bill, exactly one year and I have done nothing different but install the new unit, my electric bill is $5.47- I almost cried and considered driving directly to the shop to shake hands (or hug) with Russ. I will be a customer for life! Thank you Classic Air!